You can find answers to common Strata support questions at the Strata Support Page. Almost all historical support questions are covered there, so it's really worth having a look there before creating a support conversation, but you are always welcome to create a new support conversation without checking.
Crickets Audio provides support primarily through support conversations on this page. You enter your question and I will answer it, usually within a day or so, but often much faster. When I do answer, you'll get an email. The whole conversation will be logged here so that you refer to it later.
You are welcome open a support conversation about anything related to Crickets Audio, not just a Strata problem. Here are some examples of what you might want to communicate about:
In particular, if you want to let me know how awesome Strata is, there is now a Testimonials Page in the Settings section where you can create, edit, and submit customer testimonials.
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